Draft neutral customer interview questions that explore workflows and problems before pitching your product.
Leading questions can make feedback look more positive than it is. Ask about a recent real event, what the customer did and what it cost them. Separate discovery from selling so the conversation can reveal inconvenient evidence.
Ask the chief to propose an introduction, question sequence and follow-up probes. Map each question to an assumption and include a note-taking structure. Keep the guide short enough for the time available.
Review whether questions suggest the preferred answer. The guide does not recruit participants or record interviews automatically. Obtain consent before recording and avoid sharing personal details unnecessarily.
Draft a 20-minute customer interview guide for the role and workflow I describe. Explore recent actual experiences with neutral questions, map questions to assumptions and include follow-up probes and a note template. Do not contact participants.
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Start with the written draft described in the prompt. Ask for missing facts and review the result before requesting a saved file or further action.
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Scope a market question, gather public evidence and prepare a concise research brief with uncertainty made visible.
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Group customer feedback into themes while preserving source references, exceptions and the limits of your sample.
Explore this workflow ↗Clarify your startup positioning, headline and value proposition using supplied customer and product facts.
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